zbajee Privacy Policy

1 Who We Are

This Privacy Policy applies to zbajee, the online gaming platform available at zbajee.club. When this policy refers to "zbajee", "we", "us", or "our", it means the zbajee platform and the team responsible for operating it. When it refers to "you" or "the player", it means any person who visits zbajee.club, registers an account, or uses any of zbajee's services.

zbajee is built for players in Bangladesh. We understand that privacy matters deeply to our players, and we are committed to being transparent about how we handle personal data. This policy is written in plain English so that every zbajee player can understand it without needing a legal background.

2 Data We Collect

zbajee collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use zbajee, and information received from payment processors when you make a deposit or withdrawal.

Information you provide directly:

• Full name — used to verify your identity and personalise your account
• Date of birth — used to confirm you are 18 or older
• Mobile number — used for account verification and support contact
• Email address — used for account communications and notifications
• National ID or passport — collected only when identity verification is required
• bKash or Nagad account number — used to process deposits and withdrawals

Information collected automatically:

• IP address — used for security monitoring and fraud prevention
• Device type and browser — used to optimise the zbajee platform for your device
• Session data and login times — used for account security and responsible gaming monitoring
• Game activity and betting history — used to operate your account and detect unusual patterns
• Cookie data — used to maintain your session and remember preferences (see Section 6)

3 How We Use Your Data

zbajee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes unrelated to zbajee, and we do not sell it to anyone.

4 Legal Basis for Processing

zbajee processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to provide the zbajee service you signed up for, including managing your account and processing payments.
• Legal obligation — zbajee is required by law to verify player identities, maintain transaction records, and cooperate with regulatory authorities when required.
• Legitimate interests — zbajee has a legitimate interest in preventing fraud, maintaining platform security, and monitoring for responsible gaming concerns.
• Consent — for optional activities such as marketing communications, zbajee relies on your explicit consent, which you can withdraw at any time.

5 Data Sharing

zbajee does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors (bKash, Nagad) — zbajee shares transaction data with payment providers to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle data.
• Identity verification services — when zbajee requires you to verify your identity, your documents may be processed by a third-party verification provider. This data is used solely for verification purposes.
• Fraud prevention services — zbajee may share limited data with fraud detection services to protect the platform and its players from fraudulent activity.
• Legal and regulatory authorities — zbajee will disclose personal data to law enforcement or regulatory bodies when required to do so by law or valid legal process.

6 Cookies

zbajee uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here is a breakdown of the cookies zbajee uses:

You can manage or delete cookies through your browser settings at any time. Note that disabling essential or security cookies may affect your ability to use zbajee properly.

7 Data Retention

zbajee retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The table below outlines zbajee's standard retention periods:

When data reaches the end of its retention period, zbajee securely deletes or anonymises it. Anonymised data — which cannot be linked back to any individual — may be retained for longer periods for statistical and platform improvement purposes.

8 Your Rights

As a zbajee player, you have the following rights over your personal data. To exercise any of these rights, contact zbajee support at [email protected]. zbajee will respond to all data rights requests within a reasonable timeframe.

9 Data Security

zbajee takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and zbajee's servers
• Encrypted storage of sensitive personal data including identity documents and payment information
• Access controls limiting which zbajee staff can access personal data, based on job role and necessity
• Regular security reviews of zbajee's systems and data handling processes
• Secure deletion of data that has reached the end of its retention period

10 Children's Privacy

zbajee's services are strictly for adults aged 18 and over. zbajee does not knowingly collect personal data from anyone under the age of 18. If zbajee discovers that a player is under 18, the account will be closed immediately and any personal data collected will be deleted as quickly as possible.

If you believe that a minor has registered an account on zbajee, please contact zbajee support at [email protected] immediately so that the account can be investigated and closed without delay.

11 Changes to This Policy

zbajee may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how zbajee handles your personal data, we will make reasonable efforts to notify registered players via email or an in-platform notification. However, it is your responsibility to check this page periodically. Continued use of zbajee after an updated policy is published means you accept the changes.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how zbajee handles your personal information, please get in touch with the zbajee support team:

For general platform questions, you can also visit the FAQ page or review the Terms and Conditions.